FAQ’s

Before looking at Plunge Pools the first thing to do is look in your backyard and work out where you would have it. Plunge Pools are available in different shapes and sizes. Would you be more looking for a round or a rectangle Plunge Pool and what size can you fit/do you want?
These are some of the first questions we will ask you when you talk to us, so it is good to have an idea of what you are after. If you have a smaller backyard you might be limited in space so it is important to do measurements prior to looking.

Along with space available, there are also several other factors to consider. Plunge Pools start as just that, a Plunge Pool, but can be fully customised, making them fully unique to each of our customers. Options available is either a quarter or half step in the Plunge Pool as well as jet upgrades, and even the finish of the Plunge Pool. At Plunge Pools Direct we specialise in a tile finish, and can even organize a tiler for you.

Our Plunge Pools include a Sand Filter which should be cleaned on a monthly basis. To backwash your filter push the lever down and twist into ‘backwash’ position for approx. 3 minutes followed by ‘rinse’ for approx. 1 minute. When completed you MUST change the diverter back to ‘filtration’. For the full guide on how to backwash your filter, please see our video https://www.youtube.com/watch?v=MisxvQeJfrk

All Plunge Pools (above and in ground) require a base of 100mm thick crushed rock which must be level and compacted. If the base is not level and flat the base of the Plunge Pool might crack which is not covered under warranty.

Plunge Pools start as just a basic Plunge Pool, with the option to upgrade from there. Along with the option to choose from either our Bronze, Silver or Gold equipment packages and equipment upgrades there are also other Plunge Pool features to choose from. Options for these include steps, jets and the finish you would like on your Plunge Pool. To see our tiling options available please call us today on 03 9721 8865.

When discussing freight with crane companies they will need to know the weight and size of the Plunge Pool as well as access to your property. Access questions will consist of: will they need a crane to get the Plunge Pool into position, if so how many meters reach and where is the entry point for access? Is the block flat or up a hill? Are there trees or power lines blocking access to the property, etc.

Yes, all Plunge Pools sold in Victoria require a permit. If you live outside of Victoria and not sure of the regulations for your state, please check with your local council.

It is up to the customer to supply water for their Plunge Pool, this is usually done using the mains water supply.

Abolustley! Tank water can be used to fill your Plunge Pool.

If you are experiencing any issues with you Plunge Pool not working please give us a call on 03 9721 8865.

The pump on your Plunge Pool should run between 4-5 hours a day.

All Plunge Pools include a 10 year structural guarantee.

At Plunge Pools Direct our Plunge Pools can be installed in ground or above ground.

From the day that you place your deposit on your Plunge Pool, delivery can take up to 8 weeks. Please note this is a guide and can change subject to season, for a more adequate time frame please contact us.

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Address

Shop 3, 200 Canterbury Rd
Bayswater North, VIC

Phone Number

(03) 9721 8865